Product: Startec Customer Care Clear all filters (6 of 6 reviews match)
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Startec kept on charging my account even if I stopped using their services on the top of that when i called in, The staff was so rude and ill-mannered that they don't know how to talk to their Clients. I told that person that you are being very rude and he answered me...
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1.6
Product
Startec Customer Care
I didn't like
  • Customer service
#966778
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they used our credit card without authorization and then made up fake charges...no invoices or support for the money they took from us ... I had to cancel my credit card for fear they would use it again!!! we cancelled the service but a couple of months later found...
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1.0
Product
Startec Customer Care
I liked
  • Cancelling
#929785
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I want to cancel my service. I tried to cancel this *** several times but they do not accept. I do not want they charge my account anymore. They cheat. They lie. Why do you refer your friend to this company? They fleece. I need to cancel my service, please please...
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Product
Startec Customer Care
#914377
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It's amazing how Startec allow their customer service agents to talk to their customers in such disrespectful manner. I was SCREAMED at today by "Helen" - fake name, of course - that she will hang up the phone on me ?! She also made a statement that I am incompetent...
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1.0
Product
Startec Customer Care
I didn't like
  • Charges for service never used
#818802
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My experience with Startec is that the have not kept any of the promises and they tried to make me believe I imagined they have promised me a deal for a long distance rate to Croatia. When I called they have increased a rate since July 2015 from 6.9 cents to 15 cent...
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Anonymous
Anonymous

My experience was pretty similar. I was pretty disappointed with the exact the same; prices were increased without me being notified.

Product
Startec Customer Care
I didn't like
  • Lying and customer service
  • Price increase more then 100 percent
  • Customer service
#794672
Reply to reviews
First, many years ago Startec "added" another account under my name by mistake. I had an active account already. I received som letter about unpaid balance (accummulation of some monthly fees) and I disputed that and explained to them that I have only one account and...
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Product
Startec Customer Care
#428340
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