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We had Startec for several years with no problem at all. We got paper bills and paid by old fashioned mailed check. I cancelled because we were not using the service enough. They were very helpful and offered us a better deal but I cancelled. I started to need...
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4.0
#772552
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Today I got a text message from PNC bank to notify about the transaction in the amount of 77.83. The company that bills me is ATT. I was very nervous and scared. I call ATT immediately to find out why my landline bill is too high, usually about $31. ATT then told me...
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Anonymous
Anonymous

yes that's true. we should call the police and report them to FBI. They are totally fake . They did exactly the same to me. When I asked for their manager to talk, she said th...

#700249
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Don't ever take their Service. These guys charge randomly from your credit card. No option to cancel the account online or from my account setting. No way to delete the credit card. if I turn off auto debit they turn it on without my consent and deduct random amounts....
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North Chicago, Illinois
I didn't like
  • Adding services without permission
  • Cheating
  • Charges for service never used
#698955
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They got me signed up with sweetheart rates and literally within 2 weeks, they quadupled the rate without notifying me! I didn't notice the change immediately because not only was I not notified but they said it was buried in some location of an online billing notice...
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1.5
#678147
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I called AT&T to cancel unknown long-distance provider on June 8. Got my July bill and guess, what VarTec/Startec Global is still my long distance and charging fees starting at $2+ per minute when long-distance fees on AT&T are only $0.07 per minute for...
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#676711
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I was using this company services for long time. They always cheated me! They always overcharged me and I didn't know any other alternative! Finally somebody introduced Skype for long distance and I cancelled my account with Startec. Even after I cancelled my account...
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1.0
#665482
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After being a loyal customer for more than 10 years, without ever being late or skipping any invoice payment, Startec decided to award me for my loyalty by charging me 7 times more per minute call; 7 times increase not 7% or 17%. I was being told the this increase was...
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1.0
I didn't like
  • Cheating
#642389
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I noticed $83 long distance charges on my AT@T statement. I called Startec and talked with a supervisor name Andria, asked her the reason! She said; "when you are making a long distance call by using Startec access toll free number, if you unintentionally touch any...
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#640751
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They increased their fees 3 times (can you believe it?) without any reason, without any notice via email or text, and with no red flag on the website. I mean for the international call, they changed from C2/min to C6/min. After a while, I noticed that my payments are...
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3.0
#630136
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I had been using their service for quite a while. Since there are so many more options out there, I decided to do a price comparison that lead me to find out that Startec was actually charging me 2 cents more that what they have been advertising. They also told me...
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#626574
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