I am new to startec, want to use one touch, but doesn't work. I have called several times over several days and they say, "wait a half an hour and it should work". Of course, it doesn't so then I have to call back. 3 separate evenings, where I have spent 2 hours+...Read more
I want to cancel my service. I tried to cancel this *** several times but they do not accept. I do not want they charge my account anymore. They cheat. They lie. Why do you refer your friend to this company? They fleece. I need to cancel my service, please please...Read more
This is a *** bag company that refuses to cancel your service ive tried to cancel since febuary 2016 they find a eason itsyour fault i canceled on line i canceled in chat i called 3 times maybe 4 times still im charged i tell agent 3 differnt times cancel my account...Read more
Was a happy customer for years with Startec. Not anymore. I called Startec Canada repeatedly to complain that lately I am experiencing many dropped calls, feedback, hums, and much static on the line - the people I call complain they can barely hear me. I know it is...Read more
Horrible Company! They charged me for over seas calls which I did not make or recognize. When I called to dispute they could care less and would not help me! I am so mad and feel totally ripped off! I had actually cancelled a year ago but they claim that I did not...Read more
It's amazing how Startec allow their customer service agents to talk to their customers in such disrespectful manner. I was SCREAMED at today by "Helen" - fake name, of course - that she will hang up the phone on me ?! She also made a statement that I am incompetent...Read more
I didn't like
- Charges for service never used
Been a customer for years, and STARTEC didn't have any issue losing me as their customer that easy. First time I have had problem because of an unclear information on their part, so I did not understand it clearly, cost me $400+. I tried to make them compromise the...Read more
The company cancelled my account because I did not add money to my account, and they refused to return the money that was originally there. This is a scam company. When I called customer service, they just simply flat out refused to return my money and said that not...Read more
Other Product Review
This company is a ***. They billed me and my payment bill does not match my usage. When I asked they about twice both agents were yelling at me like they wanted to pick up a figjt without helping me get through my questions nor explaining to me.
I had to pay them even I didn't use it. I asked them to close my account and they keep on insisting me to stay. I am pissed off with this company! The costumer service is the worst I've ever experienced. Do not ever use their service in calling international. The...Read more
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