filters
state:
Show
city:
Show
product:
Show
I want to cancel my service. I tried to cancel this *** several times but they do not accept. I do not want they charge my account anymore. They cheat. They lie. Why do you refer your friend to this company? They fleece. I need to cancel my service, please please...
Read more
#914377
Reply to reviews
This is a *** bag company that refuses to cancel your service ive tried to cancel since febuary 2016 they find a eason itsyour fault i canceled on line i canceled in chat i called 3 times maybe 4 times still im charged i tell agent 3 differnt times cancel my account...
Read more
Anonymous
Anonymous

There still charging me 5 mo. Later after raising *** with the dumb russian chicks who answer the service line that have no clue they only can repeat there same words not very...

1.4
#872233
Reply to reviews
Was a happy customer for years with Startec. Not anymore. I called Startec Canada repeatedly to complain that lately I am experiencing many dropped calls, feedback, hums, and much static on the line - the people I call complain they can barely hear me. I know it is...
Read more
#849395
Reply to reviews
Horrible Company! They charged me for over seas calls which I did not make or recognize. When I called to dispute they could care less and would not help me! I am so mad and feel totally ripped off! I had actually cancelled a year ago but they claim that I did not...
Read more
1.0
#823159
Reply to reviews
It's amazing how Startec allow their customer service agents to talk to their customers in such disrespectful manner. I was SCREAMED at today by "Helen" - fake name, of course - that she will hang up the phone on me ?! She also made a statement that I am incompetent...
Read more
1.0
I didn't like
  • Charges for service never used
#818802
Reply to reviews
Been a customer for years, and STARTEC didn't have any issue losing me as their customer that easy. First time I have had problem because of an unclear information on their part, so I did not understand it clearly, cost me $400+. I tried to make them compromise the...
Read more
#807583
Reply to reviews
The company cancelled my account because I did not add money to my account, and they refused to return the money that was originally there. This is a scam company. When I called customer service, they just simply flat out refused to return my money and said that not...
Read more
1.5
I didn't like
  • Cheating
#804087
Reply to reviews

I had to pay them even I didn't use it. I asked them to close my account and they keep on insisting me to stay. I am pissed off with this company! The costumer service is the worst I've ever experienced. Do not ever use their service in calling international. The...
Read more
1.0
#797737
Reply to reviews
My experience with Startec is that the have not kept any of the promises and they tried to make me believe I imagined they have promised me a deal for a long distance rate to Croatia. When I called they have increased a rate since July 2015 from 6.9 cents to 15 cent...
Read more
Anonymous
Anonymous

My experience was pretty similar. I was pretty disappointed with the exact the same; prices were increased without me being notified.

I didn't like
  • Poor customer service
  • Lying and customer service
  • Price increase more then 100 percent
#794672
Reply to reviews
The worst company ever! They are thief! I had $50.00 in my account they closed my account saying since I didn’t use it for few months and didn’t add money to my account they are entitle to my money I called them asked for supervisor and she wasn’t helpful at all, they...
Read more
Anonymous
MJ

I just disconnected service from Startec. I have been a customer for years and the first and only time that I have experienced problem because of unclear information from thei...

1.0
I didn't like
  • Charges for service never used
  • Way the handle my complaint
  • Cheating
#790538
Reply to reviews