Startec
Reviews and Complaints
Startec long distance
Startec
Not good
There not telling the truth if you are a new customer just liked what i've experienced to them twice.I ask them if they offer unlimited call to the philipines & they said yes.I ask them again that really it is unlimited?meaning i can talk anytime i want without any limits daily,24/7? They just kept saying yes we do have that product & if you signed up already & experienced hard time to call of course your gonna call to the customer service & that's the time that they gonna tell you that 'Oh ma'am you exceed your daily limits already,you can make a call again after 24hrs & that's ***!
I'd signed up to them cause they said its unlimited i can talk anytime what i want w/o limits.
And i was being *** again for 2nd time.They offer me there new product w/c is zero11 wireless w/c is unlimited call again to the Philippines for 5 globe or TM numbers but after i used it for almost 4 hrs talking to the phone i can't make a call anymore & it says I'd reach my daily limits. Again i called to the customer service & same thing i've used my daily limits that's why can't make a call. There supposed to tell there new customer that there product its not really unlimited like what the customer's are looking for.
There just gonna tell the truth after you you make a complain to them & after they took the money. There not being honest & there steeling money just to get new customers.
STARTEC - TOTAL RIP OFF!!
Startec communciation is the biggest scam of this century!
Startec Fraud
i haven't used startec since september 2010.i was surpised when i got my statement on december 2010 stating that i hav$6.xx balance and that it is now forwarded to a collection agency. i called startec and the agent (indian lady) told me that she doen't see that amount on my account.
i asked to be transferred to a supervisor (american lady).she told me that they have some problems in their system and that the balance will be removed.january 2011,i got another invoice amounting to $6.xx.so i called startec to ask why am i invoiced again when in fact i haven't used them for a long time.plus,they didn't credit back to me the $6.xx charged to me on december 2010. ver disappointed, i asked them to cancel my account (1st week of january 2011).i was told that they will cancel the january invoice and i will get a refund (by check) if i call back after 30 days for the amount charged to m,y credit card on dec 2010.february 2011,i received another invoice notice via email. i called them and they told me that i have another $5.xx outstanding balance. the supervisor told me that she will issue credits but i have to wait another month to call them and ask for a refund.
that's ridiculous! this is FRAUD!
Startec is WORST lond distance provider!
Startec - the worst Long Distance provider
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Enrolled yesterday morning cell prepaid for making calls to the Philippines after 20 mins got my confirmation in email tried to call Phil. Can't connect always busy , at 5 pm after numerous tries no avail.
Called customer service told me they made a ticket for troubleshooting .
At 6 am this morning CA time called me said its good now, 1240 noon still can't connect .so frustrating back to my old line vonage! Little expensive but reliable!
Vonage full of lies no thank u
Same as Vonage unlimited but its not true all you said are the same with Vonage pissed me off sucks? Lies lies
Sign up for $29.99 a month plus tax to 'Vonage Unlimited To Globe Philippines'.
Yah better stop this unlimited plan startec zero111is suck.somebody looking for truely unlimited plan?try this oopa telecommunication.
Just signed up with zero11 wireless and l am already having a problem, saying that my balance is too low when I did not even use any minutes at all. They are big time scammers.
They need to be reported to the BBB and they need to be out of business. They are using Sarah G to get customers. BAD NEWS... don't sign-up.
If you call their customer service they are rude and not helpful at all and when I told them I will send it back and refund my money they told me it's non-refundable. ALERT...ALERT...DON'T SIGN-UP.
Startec is a scam!! don't ever waste your money with this company! This is an EVIL company!!!
SORRY ALL CIRCUIT ARE BUSY,PLEASE TRY AGAIN MESSAGE 100....yan plagi ang maririnig ko pag mag attept akong tumawag sa Pinas,UNLIMITED CALL nga kaso mahirap makapasok....HOY TAGA ZERO11 WIRELESS AYOSIN NIYO NAMAN SERBESYO NIYO PARA DI KAYO MAWALAN NG KLIYENTE,SOBRANG MAHAL NA PANGIT PA ANG SERBESYO..............
I agree on that I've been having the same problems for a year but I just need to kinda suck it up.. If u guys know any phone plan that gives unlimited calls to the philippines pla give me details. I don't like to spend 90 dollars a month for *** stuff..
Well....thank for the info everyone. I am currently with sprint and "unlimited" data plan.
***. Cancelled me b/c I went over 5gig limit.
I was about to sign up with startec or whoever. But----thanks to the internet and concern consumer...
I will not sign. :roll