filters
state:
Show
city:
Show
product:
Show
This Startec company isn’t very informational, I closed my account thinking that I don’t have to pay anything but after a month they asked me to pay a monthly fee but the agent I talked to before didn’t say anything about the billing cycle. Now they called me to let me...
Read more
1.1
#1133033
Reply to reviews
This company is a fraud. When I signed up, I asked them specifically if there is any monthly fee beside the calls I make and they assured my that the only fee I pay is the minutes I use when I make calls, it turns out that they've been charging me an unauthorized $8.40...
Read more
1.0
Derwood, Maryland
I didn't like
  • Unauthorized fees
#1121192
Reply to reviews
I have been with this company for years making international calls to middle eastern countries. I signed for auto pay and payment was made through my credit card. At last month bill ( September 2017) the rate per minute increased from 13.9 cent to 42 cents. When called...
Read more
1.0
Derwood, Maryland
I didn't like
  • To be cheated
  • Way the handle my complaint
  • Bogus debit charges
#1112308
Reply to reviews

Other Product Review

Startec
#800025
This company is a ***. They billed me and my payment bill does not match my usage. When I asked they about twice both agents were yelling at me like they wanted to pick up a figjt without helping me get through my questions nor explaining to me.
Comment
Show

Cell Phone Service Review

Startec
#624342
I havent use startec in many months and suddenly I was charged for a 1 minute phone call that I didnt made. They charged me $8.20! When I complained to the Better Business Bureau, they closed my account lol
Comment
Show
Just discovered that I was being charged monthly fee way after I cancelled the service. Call them to cancel, no one answers. Contact them online via chat, and they tell me I cannot cancel online have to call. Call them again and got charged for another month of not...
Read more
1.0
#1090348
Reply to reviews
I'm not even a client of this company but was charged over $350.00 of charges from them. I called them to inquire about the charges they were totally useless in helping me resolve the issue. They said since I didn't have an account number with them they couldn't find...
Read more
1.0
I didn't like
  • Bogus debit charges
#1054584
Reply to reviews
Startec kept on charging my account even if I stopped using their services on the top of that when i called in, The staff was so rude and ill-mannered that they don't know how to talk to their Clients. I told that person that you are being very rude and he answered me...
Read more
1.6
I didn't like
  • Customer service
#966778
Reply to reviews
This company is a scam!!!!!! They ask you to set up an account with funds. Ok....that is reasonable. After 1 year if you have remaining funds in your account, they just take it if you don't add funds. The concept of .....you have my money in your account, and I will...
Read more
1.0
#944438
Reply to reviews

I tried to disconnect my service after Startec Global Communication service blocked my service. I send a several email and made several phone call but refuse to disconnect my service. I paid the bill for the month of August by check. Service is blocked from September...
Read more
1.0
I didn't like
  • Poor customer service
#931463
Reply to reviews

they used our credit card without authorization and then made up fake charges... no invoices or support for the money they took from us ... I had to cancel my credit card for fear they would use it again!!! we cancelled the service but a couple of months later found...
Read more
1.0
I liked
  • Cancelling
#929785
Reply to reviews

Contact Startec

Mailing Address:
Startec Global Communications
7361 Calhoun Place Suite 520
Rockville, MD 20855
Phone:
(800) 827-3374
More

Startec Products and Services

I am new to startec, want to use one touch, but doesn't work. I have called several times over several days and they say, "wait a half an hour and it should work". Of course, it doesn't so then I have to call back. 3 separate evenings, where I have spent 2 hours+...
Read more
1.8
#917579
Reply to reviews